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  • Visitor Information

    Cafeteria

    The hospital cafeteria is located on the first floor hallway to the left of the elevators. The cafeteria is open to all visitors during the following times during the week.

    7:30 – 9:00 a.m.
    11:30 a.m. – 1:30 p.m.

    The cafeteria is open for lunch during the weekends.  Vending machines are located in the cafeteria.

    Parking/Security

    Free visitor parking is provided in designated areas of the hospital lot. Spaces for handicapped parking also are available. While we strive to keep all areas of the hospital secure, we are not responsible for vehicle damage, fire or theft while parked in the hospital lot.

    All visitors are required to sign in at the registration desk. Visiting hours are from 9 a.m. until 9 p.m. Children under the age of 14 are asked to not visit on the Acute Care Units.  

    Our security staff is on duty 24 hours a day. After 9 p.m., all doors are locked. Please use the ambulance entrance located at the back of the facility for entrance after visiting hours.

    The security staff will provide escorts to and from cars as requested.

    Patient Relations Representative

    The Patient Relations Representative serves as a liaison between patients, families, physicians and clinical staff to provide proactive and personalized services to enhance the patient and family experience while here at Kindred. The Patient Relations Representative collaborates with leaders and staff to improve patient satisfaction, as well as proactively obtain resolutions to concerns brought forward during daily rounding. Lastly, the Patient Relations Representative assists patients and families with the completion of the patient satisfaction survey prior to discharge.

    Family Concerns

    Family members should contact the physician to discuss the current condition/prognosis of their loved one. Questions about the day to day activities of their loved one should be directed to the nursing staff. Please feel free to contact anyone from the administrative team too.

    Post-Hospital Care

    When your doctor determines that you no longer need the specialized services of our hospital but still require medical care, he or she may discharge you to a skilled nursing facility, a rehabilitation center, or to home care. Our Case Manager will help arrange for the services you may need after leaving the hospital.

    Medicare and supplemental insurance policies have limited coverage for skilled nursing care and home healthcare. You should check your policies to be certain what services will be covered. Case Management can assist you with information regarding guidelines for covered skilled care services.

    Local Accommodations

    Hospital Hospitality House
    120 W. Broadway
    (502) 625-1360
    Around $29.00 per night

    Hampton Inn Louisville Downtown
    101 E. Jefferson St.
    (502) 585-2200
    Around $109 per night (ask for hospital rate)
    Shuttle service available   

    Residence Inn Marriott
    Louisville Downtown
    333 E. Market St.
    (502) 589-8998
    Around $69-$89 per night (ask for medical /patient/family rate)

    Extended Stay of America
    6101 Dutchmans Lane
    (502) 895-7707
    Around $44.99 for 1-7 nights

    Courtyard by Marriott
    100 S. 2nd St.
    (502) 562-0200
    Around $99.00 per night

    Inntown Hotel
    6623 Preston Highway
    (502) 966-4250
    Around $169.99 per week with $50 deposit required

    Candlewood Suites
    1367 Gardiner Lane
    (502) 357-3577
    Around $79.00 for 1-6 nights

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